Suction cups with advanced top pad recognized in the Best of StonExpo product category at The International Surface Event, which was held from June 16 to 18, 2021 in Las Vegas, NV

As I anticipated and predicted months ago, stone fabricators are busy. High customer demand without sound processes will almost certainly lead to chaos and aggravate the entire team. Taking ownership implementing the right systems and educating your customers on the frontend would be wise and well worth the investment.

Daltile has recently launched a mobile app for its existing B2B ProExchange service. This new app makes using its already robust B2B technology even easier and more powerful for Daltile’s customers. 

IPS Adhesives announced today a reduction in lead times for their North America Integra Adhesives and SCIGRIP structural lines of business. Integra Adhesive brand products are returning to a 2-week lead time on new orders. SCIGRIP bulk adhesives in drums and pails will be at 3-week lead time, while cartridges remain on a 4-week lead time.

BB Industries (BBI) is opening a large fulfillment center in Salt Lake City, UT, on April 5, 2021 to better serve the 13 western states with guaranteed two-day or less delivery. “As we grow, so do our customer partners’ benefits,” said BB Industries CEO Rick Stimac. “We are using the resources from our unprecedented 2020 growth to expand our fulfillment services to ensure customer delight. This investment also shows our commitment to the stone industry and to our vendors and customers, and the fact that we want to provide the highest levels of service in all areas.”

Terrado by MSI is an affordable line of manufactured stacked stone in colors and shapes that are on-trend.

As of Monday, July 6, 2020, GranQuartz’s store in Phoenix, AZ was officially open for business. The large distributor of stone fabrication equipment, tools and supplies has added another location to its chain of retail stores across the U.S. to further strengthen itself as a source of products for its customers.

Geoffrey Gran of Midwest Countertops and Ignite Consulting Group discusses the benefits of selling upgrades to your existing customers

Vadara Quartz and Ace Granite are pleased to announce their expanded distribution partnership. Under the agreement, Ace Granite, proprietary distributor for Vadara Quartz in Florida, will become the dedicated provider in North and South Carolina with their Charlotte, NC facility serving as the hub for these regions.

This visual demonstrates that Braxton-Bragg has a high level of customer service & delivery, but also is so much more than just an ice cream/delivery truck.