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Home » Keywords: » Best Business Practices

Items Tagged with 'Best Business Practices'

ARTICLES

kitchen

Building a Reputation on Strong Craftsmanship and Customer Service

Jennifer Richinelli
Jennifer Richinelli
May 13, 2026

Stone Fabricators has steadily grown its business by concentrating on being a source of high-quality custom work and strengthening long-term relationships with builders, designers and homeowners.


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Stone Industry Education event - speaker Ed Young

Fabricators Learn How to Drive Profitability for Their Businesses

Jennifer Richinelli
Jennifer Richinelli
April 27, 2026

During the Stone Industry Education event in Memphis, TN, business consultant Ed Young illustrated necessary measures to be taken to understand the financials of a fabrication shop.


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worker finishing a slab

Fabricators Discuss the Correlation Between Rework and Profit Leaks

Industry veterans explain that if a shop does not have a handle on how many remakes are being done then it will not realize it has a problem
Jennifer Richinelli
Jennifer Richinelli
April 24, 2026

Geoffrey Gran of The Countertop Factory advises fabricators to target a remake rate of under 2%.



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customer doing research online

3 Reasons Why Quick Response Time Results in a Successful Fabrication Shop

The job you lost today was won in the first 15 minutes. Speed wins. Speed kills. Why response time is your secret weapon.
Anthony Milia
Anthony Milia
April 20, 2026

Your fabrication shop can have the best website. The best portfolio. The best quality. The best price. But if you are slow to respond to a lead, you lose.


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countertops on racks at a fabrication shop

How to Handle the Demands of Multiple Builders

Learn how defining processes, managing capacity and communicating can protect margins while managing builder expectations
Jennifer Richinelli
Jennifer Richinelli
April 10, 2026

During a Fabricator Forum held earlier this year during The International Surface Event (tise), one fabricator raised a question about how to deal with the demands of multiple builders at one time. Industry veteran Geoffrey Gran of The Countertop Factory and Tim Zeng of Zeng Countertops & Surfaces offer their insights.


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Fabricators sitting at Stone Industry Education event in Nashville, TN

Upcoming Stone Summit Focuses on Finance and Profitability

April 8, 2026

Seasoned business consultant Ed Young will lead an interactive discussion among fabricators about financial best business practices at a Stone Industry Education event next week hosted by Pacific Shore Stones at its Olive Branch, MS, facility.


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Volcano erupting

Learn the Holy Grail for Leadership Mastery

Paul Max Le Pera
Paul Max Le Pera
December 15, 2025

Owning and operating a business has countless parallels to being an athlete, many of which include competition, teamwork, strategy, nimbleness, problem solving, pressure, challenges, discipline, passion and continuous improvement.


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Graphic illustrating fabrication shops inefficiency when not using a CRM

Your CRM Should Be the Single Source of Truth

Learn reasons why a Customer Relationship Management system can increase efficiency and revenue in a fabrication business and why most shops are flying blind without one
Anthony Milia
Anthony Milia
December 2, 2025

Learn reasons why a Customer Relationship Management (CRM) system can increase efficiency and revenue in a fabrication business and why most shops are flying blind without one


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Graph Illustrating "Unlocking Hidden Growth Opportunities"

Important Year-End Question for Fabricators: What’s Actually Working?

Anthony Milia
Anthony Milia
November 6, 2025

Research shows the most successful fabrication shops are asking the right questions about what is driving their growth.



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MSI logo

Newsweek Names MSI America's Most Admired Workplace 2026

October 9, 2025

MSI demonstrates its commitment over 50 years to creating a workplace environment where employees feel valued and can thrive.


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More Articles Tagged with 'Best Business Practices'
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From profiles to roundtable discussions, Q&As to best business practices, we're turning a focus on topics and challenges impacting fabricators.

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Events

June 25, 2026

North Carolina Stone Summit

You’ve probably heard a lot lately about how to calculate the profit for each job you produce. You likely have production benchmarks based on square footage since it’s the most common production metric in the industry. Come learn how focusing on these metrics can hurt your profitability and what to do about it.

July 16, 2026

Washington Stone Summit

Join us for "Taking Your Organization to the Next Level," a session dedicated to transforming your business practices. Discover strategies for setting clear agendas, encouraging participation, and driving actionable outcomes. Learn how to foster collaboration and communication, ensuring that every meeting enhances productivity and contributes to your business goals.

View All Submit An Event

Poll

Tariffs and Quartz Imports

If high tariffs are placed on U.S. quartz imports, how will this affect your business?
View Results Poll Archive

Products

Restoration & Maintenance Technical Module

Restoration & Maintenance Technical Module

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3 Reasons Why Quick Response Time Results in a Successful Fabrication Shop

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