The Marble Institute of America/Stone World industry education series is currently taking place at MSI's facility in Seattle, WA.

The morning session is being led by Marty Gould, a renowned expert in marketing and a veteran speaker at many stone industry events.

After a tour of MSI's warehouse, which features a wealth of materials from around the world, the event is featuring an afternoon Fabricator Forum, and the following topics have been raised:

  • First impressions with customers
  • Sink templates
  • Shop Efficiency
  • Business Metrics/Benchmarking
  • Costs
  • Safety during the installation
  • Creating invisible seams
  • Keeping employees happy
  • Hiring quality employees
  • Managing growth
  • Digital fabrication/automation
  • Establishing value and maintaining price

Future Stone Industry Education event are planned for Dallas (September 19), Atlanta (October 17) and Pompano Beach, FL (November 7). For more information, visit www.stoneindustryeducation.com