According to Booms, MIA's newly updated Code of Ethics "requires all members - natural stone producers, quarriers, fabricators, installers, distributors, and contractors - to adhere to the highest standards of honesty, integrity, quality, and professionalism." MIA has long set the standards for technical excellence in working with natural stone, he added. "Now, through our revised Code of Ethics, we are setting equally high standards for customer service. A fully satisfied customer is at the heart of the modifications we've made, and fair and honorable work practices and customer relationships will ensure our members deliver that satisfaction." The MIA Code of Ethics is posted online at www.marble-institute.com. It can also be requested by e-mailing firstname.lastname@example.org or calling MIA at (440) 250-9222.