Work culture has become a popular topic among many fabricators these days, so it was not surprising the subject surfaced during a business management/marketing breakout group at the Stone Summit, held in October at EleMar New England Marble & Granite’s facility in New Haven, CT. The consensus was that, overall, employees thrive in a nurturing work environment where they are respected and there is open communication -- and happy employees will lead to equally happy customers.
“The most important part of your company is your employees because they take care of your customers,” presenter Tony Malisani of Malisani Inc. in Great Falls, MT told the group. “You want to build a family culture.”