Many of you who are reading Stone World are owners of a stone fabrication shop. Some may have taken over a family business that has been passed down from generation to generation, while others may be fairly new to the industry. But regardless of how you got here, the important point is how do you manage your shop so that it is viable and stays around for years to come?
Eric Tryon, who started Premier Surfaces in Atlanta, GA, in 2002 and today is the chief executive officer of Clio Holdings, the parent company for a constellation of brands that includes leading countertop and specialty surface suppliers and fabricators in the U.S., will tell you that the secret is to maintain loyal and hardworking employees. And to do that, you must treat them with respect and let them know you appreciate their dedication to your company.