Stone World logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Stone World logo
  • NEWS
  • PRODUCTS
    • Machinery
    • Digital Technology
    • Tooling & Accessories
  • MATERIALS
    • Alternative Surfaces
    • Stone
    • Tile
    • Imports & Exports Data
  • FABRICATORS
    • Fabricator How-to
    • Fabricator Case Studies
    • Fabricator of the Year
  • A&D
    • Installation & Technical Tips
    • Outdoor Design
    • Interior Design
    • Hospitality | Commercial Design
    • Mosaics & Decorative Tile
    • Kitchen & Bath
    • Residential
    • Renovation | Restoration
  • MEDIA
    • Videos
    • Podcasts
    • EBOOK
  • EVENTS
    • STONE INDUSTRY EDUCATION
    • Industry Calendar
  • MORE
    • NEWSLETTERS
    • WOMEN SPOTLIGHT
    • MARKET RESEARCH
    • STONE WORLD STORE
  • DIRECTORY
    • TRADE ASSOCIATIONS
    • Stone Suppliers
    • GET LISTED
  • EMAG
    • eMagazines
    • Archives
    • Contact
    • Advertise
  • SIGN UP!

Meeting the needs of a demanding market

August 1, 2005


“If you're processing stone for Home Depot, it better be right,” said Thomas L. Beames, president of Wilbedone of Cortland, NY, a 52-employee fabricator that exclusively processes Silestone® quartz countertops for Home Depots in Upstate New York. Wilbedone started out as a Silestone fabricator/distributor for 12 Home Depots, and that total has now grown to 31 locations. As new Home Depots open in the region, Wilbedone will service them as well.

To support the expanding Home Depot business, he keeps his CNC processing equipment and six bridge saws and polishers - all from Marmo Meccanica USA -- running all day long. Wilbedone produces 12 kitchen countertops each day in its 18,000-square-foot building. The company has handled Silestone for Home Depot for more than three years, and business keeps increasing. Beames estimates his business has grown 35% this past year alone.

Although kitchen countertops and islands are the majority of his business - about 80% - Wilbedone also processes Silestone for bathroom vanity tops, table tops, lobby flooring, reception area walls, shower stalls, fireplace surrounds and other residential and commercial applications.

To cut sink holes, odd shapes and complicated edges, two CTEC CNC machines were purchased from Marmo Meccanica USA last year. These were Wilbedone's first CNC machines, and Beames indicated he was interested in adding to his collection in the future.

In learning the technology, Beames explained that the process was simplified through the use of the unit's AutoCAD-lite software. Writing a new program for a sink typically takes about 10 minutes, and running the program is a simple two-step process. “Our operators were never intimidated by the CNC machines,” said Beames. “They found them easy to program and operate, and our operators were running the machines the first week they were here.”

Beames also said he was impressed with the CTEC 3's 122- x 62-inch worktable space and capabilities, since some of Wilbedone's largest workpieces - measuring 120 x 55 inches - can still be handled on the CNC unit. Although the company's thickest Silestone is only 3 cm, the CNC machine allows machining of full slabs up to 12 1⁄2 inches thick.

With all the machines purchased, Beames set about arranging them in a sequential pattern that facilitated a smooth flow through the shop. Sometimes workpieces went from the bridge saw to polisher to the CNC machine, and other times, it was the reverse order. Workpieces typically take just two days to work their way through the shop. Regardless of which machine the Silestone countertop starts on, all the machines are up and running all day long.

“The high uptime, reliability and accuracy of the various machines have provided a quick one-year ROI [return on investment,]” Beames said. “To a small business, a quick ROI is extremely important.”

In addition to a quick turnaround time, another advantage the company offers to Home Depot customers is a large number of edge treatments. For kitchen counters, the most popular edge is roundover because there is no “up charge.” Other popular edge options include bullnose, demi-bullnose, ogee, bevel and very complicated edges such as the ogee bullnose.

For edge shaping and polishing, Wilbedone shapes and polishes edges in one pass on the Marmo Meccanica USA LTH 721 automatic horizontal polisher, including the complex, multi-step bullnose. Beames purchased this machine about three years ago and said it handles straight edging and polishing of all sizes - from 2 to 10 cm - at 120 lineal feet per hour. Two diamond cupwheels help speed processing.

A year later, Wilbedone purchased Marmo Meccanica USA's LCV 711M flat edge polishing machine with a smaller footprint to handle all the backsplashes. It provides continuous production and one pass polishing, but also chamfers upper and lower edges automatically.

The success of the polisher and flat edge polishing machines led to the purchase of Marmo Meccanica's powerful HTO-1B bridge saw later that year to cut countertops for subsequent processing. Beames reports the bridge saw was easy to learn and has proved to be highly productive. The HTO-1B features a 20-horsepower motor and can cut approximately 120 lineal feet of 3-cm material per hour. It also has a head that can tilt 90 degrees and a hydraulic tilting table.

Because of the growing demand, a second bridge saw was purchased, the HTO-1/0. This saw has three settings to perform cutting functions: manual, auto simple and multiple simple, providing versatility for operators.

In choosing his equipment, Beames cited strong customer service from Marmo Meccanica USA for service, training and parts. “Their service technicians are knowledgeable and helpful,” he said. “I have received excellent assistance over the phone and, if necessary, they'll make a service call within 24 hours.” If repair parts are required, he calls Delta Diamond Tools, Marmo Meccanica USA's tooling supply company that supports fabricating facilities in North America.

A year later, Wilbedone purchased Marmo Meccanica USA's LCV 711M flat edge polishing machine with a smaller footprint to handle all the backsplashes. It provides continuous production and one pass polishing, but also chamfers upper and lower edges automatically.

The success of the polisher and flat edge polishing machines led to the purchase of Marmo Meccanica's powerful HTO-1B bridge saw later that year to cut countertops for subsequent processing. Beames reports the bridge saw was easy to learn and has proved to be highly productive. The HTO-1B features a 20-horsepower motor and can cut approximately 120 lineal feet of 3-cm material per hour. It also has a head that can tilt 90 degrees and a hydraulic tilting table.

Because of the growing demand, a second bridge saw was purchased, the HTO-1/0. This saw has three settings to perform cutting functions: manual, auto simple and multiple simple, providing versatility for operators.

In choosing his equipment, Beames cited strong customer service from Marmo Meccanica USA for service, training and parts. “Their service technicians are knowledgeable and helpful,” he said. “I have received excellent assistance over the phone and, if necessary, they'll make a service call within 24 hours.” If repair parts are required, he calls Delta Diamond Tools, Marmo Meccanica USA's tooling supply company that supports fabricating facilities in North America.

Beames also said that effective training has resulted in high machine productivity from the beginning. “In addition to installing the equipment, they spent a couple days with our operators and management staff explaining the CNC, programming, maintenance and machine operation; basically everything,” said Beames. “They go over the digitizing for the computer and how to lay it out, and get the disk ready so the operator can take it to the CNC and run the job. The training is very complete.”

In order to ensure a consistent rate of production, workers in Wilbedone's shop learn how to operate multiple machines. “To maximize machine uptime, we cross train our operators,” he said. “So even though we have one operator dedicated to one machine, the bridge saw operator can operate the CNC machines, and the CNC machine operator can run the polishing machines and so on.”

As a result of these various factors, Wilbedone experienced its best year ever in 2004. To handle real and anticipated business increases, the company purchased another CTEC CNC 3 in November of last year, and it also invested in the first CTEC waterjet sold in North America. The new computerized waterjet was purchased to cut and shape countertops and backsplashes in one setup, eliminating the need for primary cutting on a bridge saw combined with secondary operations.

In January of next year, the company is scheduled to add a second shift to handle continually expanding business. “It's important to keep customers happy in any business,” Beames said. “But when your customer is Home Depot - with a sophisticated customer base that demands nothing less than perfect - you have to have the absolute best equipment and trained personnel to deliver the highest quality countertops, sinks and islands time after time.”



Sidebar

Practical operation of the CNC stoneworking center

CNC machines are becoming popular because they are capable of machining extremely complicated designs fast and accurately. An example of this can be found in the fabrication of a kitchen countertop in the “butterfly” style, a common operation at Wilbedone using the Marmo Meccanica CTEC 3.

Using a traditional bridge saw, polishing machine and/or jig saw, this can be a time-consuming operation. With CNC technology, the time and labor needed is minimized. First, the butterfly-shaped countertop is drawn to actual size. Then the operator digitizes the butterfly shape. To do this, he uses a digitizer (such as one with an infrared light) to follow the shape of the butterfly. He “clicks” at various points along the periphery and then tells the computer to literally “connect the dots,” which it does to make a perfect butterfly pattern. The digitized butterfly shape can now be viewed on the computer screen.

Then the operator programs the machining operation, which typically goes as follows: Step 1: Cut a specific shape with a particular bit. Step 2: Make a bullnose (or other) edge. Step 3: Go around the perimeter with #1 polishing head, and so on. The operator installs the proper tools and he pushes the “Start” button.

The tool lowers to the slab and begins an automatic cutting process that does not stop until it has gone around the entire periphery, cutting the desired shape. If the unit has an automatic tool changer, it will find the selected polishing head and resume operations until it has the desired edge and polish. Otherwise, the operator replaces the heads, and the operation resumes. About seven different tools are required from start to finish. Upon completion, a perfectly shaped butterfly pattern has been machined quickly and accurately.

Larger shops like Wilbedone, Inc. often have two CNC machines. An operator working at a shop with two CNC machines will be busy all day digitizing, programming, changing tools, and swapping old jobs for new ones - all to maximum efficiency in terms of time and labor.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • customer doing research online

    3 Reasons Why Quick Response Time Results in a Successful Fabrication Shop

    Your fabrication shop can have the best website. The best...
    Fabricator How-to
    By: Anthony Milia
  • Silica

    Renewed National Attention Ignites Over Silicosis Epidemic

    A major investigative report published on March 12, 2026...
    Industry Insights
    By: Jason Kamery
  • shipping containers

    U.S. Countertop Material Imports: February 2026

    U.S. countertop material imports collapsed in February...
    Stone
    By: Jason Kamery
Manage My Account
  • eMagazine
  • Newsletters
  • Online Registration
  • Manage My Preferences
  • Subscription Customer Service

More Videos

Popular Stories

cal osha

Cal/OSHA Standards Board to Vote May 21 on Engineered Stone Ban Petition

shipping containers

U.S. Countertop Materials Imports: March 2026

kitchen

Building a Reputation on Strong Craftsmanship and Customer Service

Fabricator Focus

From profiles to roundtable discussions, Q&As to best business practices, we're turning a focus on topics and challenges impacting fabricators.

AI Talk Is Everywhere -- Where Does a Countertop Fabricator Begin?

Fabricators Discuss Pros and Cons of Chip Repair

How to Grow a Countertop Fabrication Shop

Events

June 25, 2026

North Carolina Stone Summit

You’ve probably heard a lot lately about how to calculate the profit for each job you produce. You likely have production benchmarks based on square footage since it’s the most common production metric in the industry. Come learn how focusing on these metrics can hurt your profitability and what to do about it.

July 16, 2026

Washington Stone Summit

Join us for "Taking Your Organization to the Next Level," a session dedicated to transforming your business practices. Discover strategies for setting clear agendas, encouraging participation, and driving actionable outcomes. Learn how to foster collaboration and communication, ensuring that every meeting enhances productivity and contributes to your business goals.

View All Submit An Event

Poll

Tariffs and Quartz Imports

If high tariffs are placed on U.S. quartz imports, how will this affect your business?
View Results Poll Archive

Products

Restoration & Maintenance Technical Module

Restoration & Maintenance Technical Module

See More Products
	
3 Reasons Why Quick Response Time Results in a Successful Fabrication Shop

Related Articles

  • Meeting the Complex Demands of Living Spaces

    See More
  • Meeting the demand for stone countertops

    See More
  • Meeting the demand for white marble

    See More
×

Our Newsletters are a rock solid source of industry insights!

Stay in the know on the international stone and tile industry trends.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing