When I started working at Stone World over a decade ago, the stone fabricators were often referred to as a bunch of “good old boys” for some reason. Truthfully, I think that had more to do with the fabricators' affable personalities than their actual business knowledge, but it was not necessarily a flattering label.

In any case, the vast majority of fabricators that I am meeting in the field and at trade shows are as sophisticated as any other businessmen that I come across in my professional and personal experiences. They are not just good stone fabricators; they are also smart businessmen, employers and even retailers.

The stone fabricators present in Orlando discussed sophisticated bonus plans for their employees that maximized the level of production in their shops, but also made sure that the quality and efficiency of work would not be compromised. Fabricators are also providing their employees with 401k plans, extensive medical and dental benefits and other forms of profit-sharing plans.

They are also gaining knowledge to keep up with developments outside of their sector of the industry. For example, fabricators present at the forum discussed their experiences working with resin-treated slabs as well as quartz surfacing, both of which are becoming more prevalent in the industry and require some special consideration within the fabrication shop. Using specific incidents to illustrate their points, they provided useful information on these products and how to avoid issues when working with these materials in the future.

In terms of technology, the U.S. stone industry is becoming more comfortable with Computer Numerically Controlled machinery, and they are also using electronic templating and estimating systems. Perhaps more importantly, they're sharing their knowledge of these systems with their peers. At the close of the Fabricators Forum, the participants didn't rush for the doors, as one might expect after a 90-minute session. Rather, they began individual discussions with one another, elaborating on issues that were raised at the forum, asking questions about specific pieces of machinery and even inviting each other to their respective shops. This is a good thing, especially at a time when our industry is hosting more newcomers than perhaps ever before. Let's keep it up.