During the production process, slabs are first cut to size on a Sebring gantry saw from Matrix Stone Products of Upland, CA. From there, the edges are typically completed on the Daytona Edge Profile System, also from Matrix Stone Products. To learn how to

use the Sebring gantry saw, a representative from Matrix Stone Products went to Marble Designs Inc. for a three-day training session. “He trained one person, our shop manager, and then our shop manager trained the other shop workers that we wanted to run the saw,” explained Kerstine. “We always have at least two guys who know how to run it -- the shop manager and at least two other guys. In case someone isn't here, there is someone who can run it.”

For ogee edges, the company uses the Stinger portable edge profiler from Hard Rock Tool, and there the workers also do a lot of work by hand. “The guys do a lot of polishing by hand,” Kerstine said. “For the sinkholes, we do a lot of the cutting and drilling on the job. A lot of times, people don't know what they really want until the workers get out there, so we do have tools that we take out to the job sites. Sometimes when you have a stove cutout, you can't cut it out until after it is installed, or it could end up breaking.”

The company purchases their slabs from a variety of companies, but the majority of their slabs are from Bedrock International of Olathe, KS, and Midwest Tile & Marble of Lincoln, NE.

Typically Kerstine learns about new material from the stone suppliers. “They're the ones out there in the field, and know what the newest stones are,” she explained. “I also rely on them to tell me what the hottest stone is selling in our part of the country right now. They obviously know what they are selling the most.”

One of the most challenging aspects of the business for Marble Designs Inc. is scheduling. “You schedule a job six weeks out, and two days before you are ready, they call you and tell you the painters aren't out [on the job],” said Kerstine. “You now have this huge hole in your schedule -- every day is like juggling balls,” said Kerstine. To help avoid these inevitable discrepancies, Kerstine has one person who does the scheduling, and works closely with the shop manager, making constant phone calls. For Marble Designs Inc., the key to keeping the process running smoothly is “proper pre-planning” for each job. “We call every job ahead to foresee any problems,” explained Kerstine. “We make sure we have all the sink information. We try real hard to stay ahead of the game.

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