In addition, the gallery incorporates customer service facilities such as a 3,000-square-foot Contractor Service & Business Center, which provides resources in which customers can do business. This includes amenities such as an order desk, contractor workstations, phones and computer access. Another feature is a 2,000-square-foot high-tech Training & Media Center. The center will be used to host various builder, contractor, designer and/or dealer association meetings, seminars and training, according to Interceramic.
The Anaheim-based gallery is the latest in the company's presence in the southeast region. The CTI concept spread throughout the Sun Belt and in 17 other showroom distribution centers has generated a sales growth of 30% in 2002 over 2001, the company reports. To extend this success, CTI is currently in the process of opening another showroom distribution center in Spring, TX, just north of Houston.