The Natural Stone Institute and Stone World came together to bring another edition of the Stone Industry Education series, this time in Pittsburg, PA. Blake Christensen of Valley View Granite, led the event discussing best business practices, helping fabricators find inefficiencies in their business, discussing how to make their company stand out and creating a business plan for it to stand out.
“What does clarity provide?” said Christensen. “It provides safety. When you don’t know what my expectation is, you don’t know what my roll and my goal is, that’s when you start getting afraid. And your employees start feeling that. You want your employees to know exactly what they are supposed to do that day, how they are supposed to do it and that provides a lot of comfort to them.”