A couple of years ago, I generically referred to industry low-ballers as "hacks with rail saws." Understandably, quite a few fabricators who use rail saws contacted me to object with this blanket classification. Although I didn't mean to imply that all fabricators who cut slabs with a rail saw are "hacks," their protests resonated with me. Since that time, I have visited and reported on dozens of stone fabrication shops across the U.S. The operations have come in all shapes and sizes -- from three-man shops with a bare minimum of technology to companies with well more than 150 employees and the very latest in computer-controlled robotic equipment. No matter what level of technology you have in your shop, your workers will still need to take pride in the craft of stoneworking. Thinking about all of these different stoneworking shops, there is one common thread for all of them.
No matter what level of technology they have, it will all come down to taking pride in your work and placing an emphasis on craftsmanship. You can process your kitchen parts on the most advanced piece of CNC technology that money can buy. It can come off the machine looking great, fabricated with precision down to the last millimeter. But then the guy carrying the stone into the house nicks a corner off one piece and decides to install it anyway rather than tell his boss that he made a mistake. What's the final assessment of that job going to be in the eyes of a discerning client? I bring up this particular scenario because this is exactly what happened at a friend's house here in New Jersey. I was checking out the stonework, and there on the full-height backsplash is a 2-inch chip that had broken off one of the corners and was clumsily glued back on.