The company works with builders and kitchen/bath dealers, and it also gets a lot of business from Lowes home improvement centers. Junior Seidl, who learned the trade in Brazil before opening a facility in the U.S., is the company's production manager, and his brother, Paulo Seidl, is the marketing director.
Overall, the operation has a very structured environment in which all of the employees follow company procedures and guidelines, which are maintained in a book that all workers must read. Moreover, Color-coded forms and checklists are filled out for all activities -- blue for templating; green within the shop and yellow for installation. Additionally, the customer fills out a “Final Project Completion/Installation†checklist after a project is completed. This ensures that all tasks were completed to satisfaction, and helps avoid problems down the road.