Laticrete extends commitment to superior technical services
September 27, 2010
Laticrete, a global leader in the manufacturing of innovative systems for the installation of tile and stone, has announced a trio of promotions in technical services that keeps a proven, experienced team of professionals intact for Laticrete, it reports. In a company-wide memo, Art Mintie, Laticrete Director of Technical Services, introduced new positions for Dean Cunningham (Supervisor) and Rick Carino (Senior/Coordinator) at world headquarters in Bethany as well as Patrick Allen’s move to a senior position for Laticrete technical services in Indianapolis, IN.
Cunningham has been a trusted source in Laticrete technical services, over the years earning a reputation for his ability to solve unique issues and develop high-performance specifications for challenging installations or projects. His promotion to Laticrete Technical Services Supervisor -Ventures & Projects, will expand his role in the support of specific projects and new product ventures for Laticrete.
Carino arrived at Laticrete after 10 years as a professional electrician in the U.S. Navy. This, in combination with his prior experience as a tile contractor, has made him the ideal point person for Laticrete Floor HEAT. Carino has been promoted to Laticrete Senior Technical Services Representative/Radiant Heat Coordinator, where he will remain as the primary contact in support of online software and technical issues in the field for Laticrete floor warming.
For Laticrete technical services at its Indianapolis facility, Allen has been promoted to the position of Senior Technical Services Representative for his continued level of excellence in customer service and his performance in technical support projects. Allen’s work for Laticrete in the Midwest has played a key role in the department establishing its fine record for troubleshooting and problem solving.