A study in organization



When it was incorporated as a private limited company in 1992, Santoro Marmi of Custonaci, Trapani, drew on over 40 years of experience by brothers Guiseppe and Vincenzo Santoro, the owners of the company. And today, the company has a broad range of measures in place to ensure optimum quality in all phases of production.

Santoro Marmi has two quarrying units and two administrative and processing units, all located within 2.5 miles of one another. Products offered by the company include blocks, slabs, tiles and cut-to-size pieces, and the company has 75 employees, including workers and clerical staff. It also relies on 30 self-employed technicians, consultants and intermediaries.

Since its foundation, Santoro Marmi has become one of the leading producers of Custonaci Perlato Classico, Custonaci Green Wave and Custonaci Mediterranean Ivory. Custonaci Perlato Classico is characterized by its unique crystallization, color and low porosity, while Green Wave and Mediterranean Ivory have distinguished veining and shading. All of these stones are suitable for indoor and outdoor flooring and wall cladding.

To ensure production quality and efficiency is at the highest standard, the company underwent the process of being awarded ISO 9002 certification. The stages of quality control begin as soon as blocks are extracted from the quarry. The stone is assessed, and all blocks receive a code that denotes its dimensions, quality of color, veining, cracks, etc. Every item processed has five different grades in which it can be categorized, and each step of the production sequence is tracked to ensure customer satisfaction.

The blocks are processed on either blockcutters, gangsaws or bridge saws, depending on the finished product. For slab production, the company has a range of BM gangsaws, which run day and night. Slabs are also treated with resin products at Santoro's large-scale Simec resin plant, which includes two massive driers. The first drier removes all moisture to the slab prior to the resin application, thus ensuring the deepest possible penetration of the resin. After the resin is applied, slabs then move on to a second drier, which quickly cures the resin and allows for a high rate of production.

After leaving the resin plant, slabs receive their final polish on a Simec NP 2100 RX polishing line, which has 16 working heads.

For tile processing, blocks are cut into strips on a blockcutter, including new equipment from Terzago, and tile products are also treated with resin.

Of course, a key factor for achieving quality control at Santoro is the diligence of its workers, and all products -- tiles, slabs, cut-to-size pieces and blocks -- are inspected for quality prior to packaging and shipment. Virtually all of production (95%) is exported, with markets in Europe, North America, Asia and northern Africa.

Did you enjoy this article? Click here to subscribe to Stone World 

You must login or register in order to post a comment.

Multimedia

Videos

Image Galleries

Surfaces 2013 preview

Surfaces 2013 -- to be held in conjunction with StonExpo/Marmomacc Americas -- is slated for January 29 to 31 at the Mandalay Bay Convention Center in Las Vegas, NV. The show, which also includes an extensive educational program that will be held from January 28 to 31, provides a place for thousands of floor covering retailers, distributors, installers, architects, designers and builders from around the world to gather and view the latest products, get vital education, network with other floor covering professionals and conduct business.

More than 600 of the largest manufacturers and suppliers representing products in every major category, including carpet, tile, hardwood, rugs, laminate, resilient and stone, are expected to exhibit at the trade show. Hanley Wood, owner and operator of the exhibition, reports that they have many new exhibiting companies and returning ones who have expanded their booth size. Additionally, Surfaces 2013 will host more than 40 workshops, seminars and mini sessions led by industry experts in the fields of business, sales, marketing, installation and design. Attendees can earn AIA, NKBA, AIBD, IICRC and AIA/CES industry designation. Here is just a small sampling of some of the displays that will be present at Surfaces 2013.

THE MAGAZINE

Stone World Magazine

SW May 2013 cover

May 2013

Stone World's new issue includes a feature on the restoration of St. Joseph Cathedral in Sioux Falls, SD as well as an inside look at the Artisan Group’s annual fabrication event in Austin, TX.

Table Of Contents Subscribe

Contemporary Stone & Tile Design Magazine

CSTD Spring 2013 cover

2013 Spring

CSTD's Spring issue features a special on Kitchen and Bath renovation. This edition also takes a look at the continuing popularity of quartz surfacing.

Table Of Contents Subscribe

Business Staff

How is your business currently staffed?
View Results Poll Archive

The Stone World Store

How_To_Polish_&_Restore_Mar.gif
How to Polish & Restore Marble Flooring

This video will show you step-by-step how to resurface and polish marble flooring from grinding and removing lippage and scratches to achieving a highly reflective polish.

More Products

Stone Guide

cover

The directory for Stone, Equipment and Supplies - the single information resource readers turn to.

Visit Stone Guide today!

  

Stone Industry Education

stone industry educationStone Industry Education is sponsored by Stone World Magazine and Marble Institute of America. The SIE events will help you: strengthen your skills, build your business, and  increase profit in your shop.  Check out stoneindustryeducation.com to register for upcoming fabricator and installer seminars.

STAY CONNECTED

facebook logo Twitter  YouTube