Fabricator Case Study: Flourishing in the granite sector
In 1988, owner Joe Nicolazzi, his brother Aldo, and their parents, Joan and Aldo Sr., purchased Tom's Top Shop, and changed the name to TTS Laminating - which specialized in Corian and Formica countertops, as well as cabinets. Ten years later, Joe Nicolazzi realized that the marketplace was switching over to granite, and after completing a few jobs with the material, it was clear he needed to take the company in a new direction. Thus, TTS Granite was formed in 2000, and according to Joe Keane, Director of Inside Sales, the company has been growing at an astounding rate ever since.
Equipping the factoryTTS Granite currently operates two Z. Bavelloni CNC stoneworking centers, a Flow Dual Bed waterjet from Flow International Corp. of Kent, WA, a Cougar bridge saw from Park Industries of St. Cloud, MN, and a Marmoelettromeccanica bridge saw from Regent Stone Products of Virginia Beach, VA.
The first Egar 320-4 CNC machine from Z. Bavelloni was purchased in early 2004. Nicolazzi was so impressed with the quality and customer service from Z. Bavelloni, that he decided to purchase a second larger CNC - an Egar 450-4.
According to Keane, it didn't take TTS Granite's employees long to have the CNC machines up and running. â€œThe software that the Bavelloni comes with is very user friendly,â€ he said, adding that the company also hired two experienced CNC operators so the transition was as seamless as possible. â€œThe biggest obstacle was the learning curve on what the machines are capable of. We wanted to make sure we were utilizing them to their fullest potential.â€
Late in 2004, the company purchased the Flow Dual Bed waterjet. â€œThe benefit of having a waterjet means that we can do intricate inlays, and do inside and outside radii, etc., â€œ said Keane.
Additionally, the company uses digitizing software and a tracking system from Global StoneProâ„¢ from Global E-Sourcing, Inc. of Schaumburg, IL. â€œWe initially purchased the software for their drawing module,â€ explained Keane. â€œOnce I started to research Global, I came across the inventory control module, and the ability to upload .dxf files and to schedule. Joe Nicolazzi, TTS Granite's owner, likes to be on the forefront of technology, and he thought it would be another good investment to make not only the sales team more efficient, but our fabrication plant more efficient as well.
Keane believes that the software is a great tool that many larger companies can benefit from. â€œThe ability to not only provide a clear drawing to the customer, but to better track the inventory and scheduling are sure to make any company run more efficiently,â€ he said.
According to Keane, the company's state-of-the art facility is equipped to produce 35 to 45 kitchens a week without adding a night shift to the schedule, which already includes two shifts. â€œWe also have an overhead crane system [from Gorbel Inc. of Fishers, NY] running throughout the entire shop to make it easier for our employees to move around pieces and slabs,â€ he added. â€œWe have also purchased a water filtration system for the waterjet saw.â€
Target marketsThe majority of the company's fabrication is custom granite countertops, but it handles commercial applications as well. â€œWe generally target custom home builders and real customers,â€ said Keane. â€œThe builders make up 60% of our work, with the remaining 40% consisting of remodels and commercial jobs.â€
Approximately 99% of the company's work is with granite slabs, but TTS also fabricates marble, limestone, travertine and some engineered stones. In addition to countertops, they also fabricate fireplace surrounds, outdoor tables and tub surrounds.
Over half of TTS Granite's inventory is imported directly from Brazil and India, while the remaining slabs are purchased through local suppliers.
EmploymentTTS Granite currently employs a staff of 41, which includes fabricators, measurers/templators, installers, sales representatives and administrators. â€œMost of the employees that have been with us for a while have a working knowledge of all aspects of the fabrication process,â€ Keane explained. â€œWhen an employee is hired, they start off initially as a polisher. From there they can move to the machines, or onto an install team.â€
Keane said that the majority of new hires are found through referrals. â€œThe first few days [on the job] are spent observing how to handle the stone in a safe manner,â€ he said. â€œWhen they are comfortable, they begin to learn how to polish.â€
TTS Granite, Inc.Type of work: countertops, fireplace surrounds, outdoor tables, tub surrounds
Machinery: two Egar CNC stoneworking centers from Z. Bavelloni USA of Greensboro, NC; Flow Dual Bed waterjet from Flow International Corp. of Kent, WA; Cougar bridge saw from Park Industries of St. Cloud, MN; Marmoelettromeccanica bridge saw from Regent Stone Products of Virginia Beach, VA; nine overhead cranes; digitizing software and a tracking system from Global StonePro™ from Global E-Sourcing, Inc. of Schaumburg, IL; a Stealth Arm from BVG Gregg; a Neolt Digitizer
Number of Employees: 41
Production Rate: 25 to 30 kitchens a week